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Jenna Milani

Author Bio

Dr. Jenna Milani is Head of Government Research at Qualtrics, helping governments globally build public trust and improve outcomes for residents and employees through evidence-based research. Prior to joining Qualtrics, Jenna worked in healthcare innovation and digital transformation. Jenna holds a doctorate in social science from the University of Oxford.

Articles attributed to Jenna Milani

Smoothing the transition from school to work with work-based learning

The world of work is rapidly evolving: the rise of remote and hybrid work, the digitization and automation of many jobs, and growing efforts to create greener economies are changing the demand for ski...

By Jenna Milani, Katie Johnson, Sydney Heimbrock

Featured Posts

The 4 market research trends redefining insights in 2025

As AI permanently reshapes the market research landscape, the industry finds itself at a pivotal moment once again. The latest annual Qualtrics Market Research Trends report uncovers the emerging tren...

By Ali Henriques

10 questions (and answers) from “What’s the Future of CX?”

Even in the midst of continued inflationary pressures that increase consumer price sensitivity, Qualtrics’ research found that what drives purchase decisions is the post-purchase experience. In the ...

By Isla Yu

The 5 employee experience trends redefining work in 2025

35,000 employees. 22 countries. 30 industries. 5 workplace-defining trends. Here it is – our 2025 Employee Experience Trends Report, to help you navigate the modern workplace. Each year, we track...

By Antonio Pangallo

Global consumer trends for 2025 revealed

Understanding what drives consumer spending – and what leads to churn – is crucial for any business looking to succeed in an incredibly competitive market. Here’s a snapshot of how the latest c...

By Isabelle Zdatny